Frequently Asked Questions

A. Yes, We offer on-site service for residential and businesses customers.

A. No. We currently repair desktops and laptops only. We do not service printers, monitor, keyboard, etc.

A. Yes our technicians are Microsoft A+ and Network+ Certified.

A. Yes. Warranty length depends on the service but will be discussed in detail at the time of service.

A. We guarantee software for 30 days and hardware for 90 days or up to a year if the manufacturer offers a warranty.

A. We offer free estimates to determine the issue.

A. We offer several different services and repairs that vary in cost. Therefore we offer free preliminary diagnostics to estimate the cost before we do a repair or service.

A. Repair services vary in completion time, but we provide an estimated cost and time before the service starts.

A. We offer same day service if a service call is received before 3:00PM or if our schedule allows. After hour service calls are considered emergency and additional cost may apply.

A. Yes, we offer remote support for issues you are experiencing that don’t interfere with your internet connection and computer speed.

A. No, there is no additional charge for onsite mobile repair.